Area of research
Artificial Intelligence · Human-Computer Interaction
Research interest
Research interests include AI in Service Interactions, Innovative Human-Technology Interaction, Technology Use by Older Adults, and Social Robot Interaction and HRI.
Privacy Cards for Surfacing Mental Models and Exploring Privacy Concerns: A Case Study of Voice-First Ambient Interfaces with Older Adults
The Illusion of Empathy? Notes on Displays of Emotion in Human-Computer Interaction
Scientific and Fantastical: Creating Immersive, Culturally Relevant Learning Experiences with Augmented Reality and Large Language Models
My Bad! Repairing Intelligent Voice Assistant Errors Improves Interaction